Increase productivity Eliminate inefficient tasks that plague many client-facing teams. Select Manage Call Center Users. Our sales process is as follows A Call Centre for Inbound sales queries + Outbound lead generation that feeds leads to different sales channels 1) Retail outlets 2) Corporate Sales team 3) SME team We need to have CTI integraiton for both inbound phone desks; so we know who is calling, what they bought when etc. Its initial goal was to disrupt the delivery of business software applications via a completely new model known as Software-as-a-Service or SaaS. Read more 100% Data Capture Salesforce’s initial public offering was listed on the New York Stock Exchange in 2004 under the ticker symbol CRM, with the help of $110 million in investment capital. Using this new technology, sales and marketing teams can reach prospects and customers with tailored offerings be it through the use of a Salesforce dialer with calls or through outbound emails. Tenfold products address mission-critical business challenges concerning discussions. The Tenfold solution allows you to address business outcomes instead of technology It also has regional offices in Switzerland, India, Tokyo, Toronto, Chicago, London, Sydney, Dublin, Hyderabad, San Mateo, Hillsboro, and New York City. Other institutions that have bestowed awards and recognitions on Salesforce include Business Insider, Fast Company, FlexJobs, San Francisco Business Times, and The National Diversity Council Awards. With these We don’t charge you a single penny on any calls, incoming or outgoing, domestic or international. ... the tenfold pop up and the data that is in Salesforce. We sell print, similar to Fedex Kinkos/office. CRM Magazine also chose the company as the best enterprise and mid-market CRM multiple times. This is "Tenfold NextGen CTI for Salesforce High Velocity Sales (HVS)" by Tenfold on Vimeo, the home for high quality videos and the people who love them. With over 100 5-star reviews in the Salesforce AppExchange, Tenfold works closely with the Salesforce team to ensure deep product alignment and early integration with the newest Salesforce capabilities including Omni-Channel, Lightning & High Velocity Sales (HVS). Tenfold CTI - Salesforce CRM and Genesys Integration - YouTube 3. Forbes named Salesforce as one of the most innovative companies in the world six times. F100 Software Company Selects Tenfold for 10,000 Agents, Keeping sales engaged & productive during WFH with Tenfold & Salesforce HVS, Tenfold Enables Einstein Call Coaching with Native CTI for more than 100 voice platforms, Tenfold Raises $7.5M in Series C Funding from A16z, Salesforce & Next Coast Ventures, Avaya & Tenfold Enter Strategic Partnership for Leading CRMs. When it comes to marketing, Salesforce has Pardot as its offering, an app that helps generate high-quality leads and drive sales with intelligent B2B marketing automation. Inside salesforce, click on the Setup link in the top right. Tenfold supports you with a world class customer success team. NO IMPACT ON CALL QUALITY and margin with rapid deployment and accelerated time to value for your customers. Though most of its revenue comes from CRM products, Salesforce also creates commercial applications for social networking. Unlike a number of competitors, Tenfold gives you the ability to leverage your existing phone system, and we don’t act as a middle man. Salesforce Sales Cloud vs. Tenfold. About Tenfold Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform; All calls made on your phone will be automatically logged in Salesforce, allowing them to work together, and streamline the customer experience. Tenfold for TELUS Business Connect works with Salesforce and Microsoft Dynamics seamlessly so you immediately benefit without the need to change your current IT infrastructure. Tenfold automatically integrates your phone system and Salesforce to capture all your reps interactions to increase performance and win more customers. Tenfold increases agent productivity and captures 100% of your customer conversations into Salesforce, F100 Software Company Selects Tenfold for 10,000 Agents, Keeping sales engaged & productive during WFH with Tenfold & Salesforce HVS, Tenfold Enables Einstein Call Coaching with Native CTI for more than 100 voice platforms, Tenfold Raises $7.5M in Series C Funding from A16z, Salesforce & Next Coast Ventures, Avaya & Tenfold Enter Strategic Partnership for Leading CRMs. Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. Tenfold powers better customer conversations Create compelling, consistent Customer Experiences across voice and digital channels without replacing your customer communications infrastructure. Service Cloud is another popular add-on as it helps create a faster and smarter customer service experience. Tenfold Next Generation CTI integrates your system with Salesforce & MS Dynamics so your teams can have better conversations. Fortune named it as one of the world’s most admired companies five times. If your organization requires whitelisting of IPs to access the Salesforce API, please consult the Tenfold Support Center. Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. allowing them to work together, and streamline the customer experience. Keeping sales engaged & productive during WFH with Tenfold & Salesforce HVS Tenfold Enables Einstein Call Coaching with Native CTI for more than 100 voice platforms Tenfold Raises $7.5M in Series C Funding from A16z, Salesforce & Next Coast Ventures Tenfold Advanced CTI with High Velocity Sales & Einstein Call Coaching Leveraging the combined solutions, customers can now integrate call recordings into … Make the most informed business decisions as Tenfold for Avaya Cloud Office logs all call data into Salesforce or Microsoft Dynamics, increasing data integrity and data volume without needing to rely on personnel to manually log the details of each customer interaction. Tenfold delivers CTI features like click-to-call, automatic call logging and call notes right on the popup for both inbound and outbound calls. 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