; Select the type of device you are adding. Duo recommends allowing users to enroll themselves whenever possible, either using inline self-enrollment or bulk self-enrollment. Go to the Georgetown Duo enrollment page (new window). Log into the Duo Admin Panel. Supported Browsers: Chrome , Firefox , Safari, Edge, Opera, and Internet Explorer 8 or later. Provide secure access to VPNs and servers. Duo's self-enrollment process makes it easy to register your phone or tablet and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and login. Two-Step Login Enrollment Page 4 of 6 3. The mobile app is free, has a very small footprint, and gives you simple, free options: (1) press 'accept' on your phone from a "Duo Push", or (2) generate a "Duo Mobile" passcode (6-digits), and enter it after your username and password to complete sign-in. Self-enrollment allows users to add themselves to Duo and walks them through setting up a device for two-factor authentication. An alternative to self-enrollment is to use Duo's automatic enrollment features to create users, associate them with devices, then generate a Duo Mobile activation link for each user. Choose the appropriate phone "Type" and "Platform" from the drop-down menus and enter a "Device name" (this field can be left blank). Enrollment Instructions. We update our documentation with every product release. Enroll your University account in Two Step and setup your mobile devices. When finished selecting users and customizing the email, click the Send Email to Selected Users button. To add a new user manually: From the Dashboard page you can click the Add New... button in the top right and then click User. Go to the Duo Enrollment and Device Management page. You should see a confirmation message displayed (you’ll also receive a confirmation email). You can also quickly generate login passcodes, even without an internet connection or cell service. Some authentication methods may be restricted by your organization's policy, or incompatible with some browsers or applications. If you choose SMS, all unactivated users with attached smartphones are shown. Install Duo Mobile for iOS . After finding Duo Mobile app: • Tap Get, then, Install • Review and accept terms and conditions (if asked) Activate Duo Mobile App (2 Options): Return to the enrollment window and click I have Duo Mobile installed. Click Users in the left sidebar. If prompted, sign in with your UCInetID and password. Open the Duo Mobile app on your device. If you use your smartphone for 2FA already, but not the Duo Mobile app, you may not have completed the full enrollment process when you started using 2FA. Please review the Accessibility and Duo webpage for the most complete and up-to-date information regarding accessibility including best … ... On your computer, click I have Duo Mobile in the authentication box. Supported Browsers: Chrome , Firefox , Safari, Edge, Opera, and Internet Explorer 8 or later. Duo's self-enrollment process makes it easy to register your phone and install the Duo Mobile application on your smartphone or tablet. Not sure where to begin? All Duo Access features, plus advanced device insights and remote access solutions. Learn more about other types of devices you can enroll, like Security Keys and macOS Touch ID, or different ways of using your phone to authenticate, like with receiving SMS passcodes or approving logins via phone call. See the End User Enrollment Guide for a complete walkthrough of self-enrollment. The Two Step Login process uses two forms of authentication to verify your identity. It combines something you know (your password) with something you have on hand (a phone or token code). After you have opened the message you can click on the link provided and your device should register with your Duo account. The first has a link that helps the user install Duo Mobile. Users — and their phones, tablets, or hardware tokens — must be enrolled into Duo before they can start using the system. Follow the Activating Duo Mobile After Enrollment instructions below to send activation links to your imported users. Verifying your identity using Duo (with your phone or other mobile devices) prevents unauthorized access to an account even if the password has been compromised/stolen. The selected users receive an SMS or email message with an activation link and QR code. Duo provides an Import Users feature that can import user information from a properly formatted CSV (comma-separated values) file. Otherwise, contact your organization's Duo administrator if you ever need to change your phone number, re-activate Duo Mobile, or add an additional phone. These instructions can also be copied and pasted into an email to the user, if that's preferable. After installing the app on your device, return to the WashU 2FA enrollment wizard. The Pending Enrollments table shows which users created by bulk enrollment or directory sync have not yet completed enrolling their 2FA devices in Duo, along with the user's email address and the expiration date for the enrollment link previously sent. Once the user is created you can click the Send Enrollment Email link to send your new user a message that contains a link they can use to add a phone or other 2FA authentication device. Enhance existing security offerings, without adding complexity for clients. User access can be restricted to specific applications through permitted groups for individual applications. Follow the platform-specific instructions on the screen to install Duo Mobile. They can pre-empt their batch enrollment by signing up for Duo by Feb. 5. Let us know how we can make it better. Learn how to enable remote work, spot security vulnerabilities, and reduce the risk of a breach. Click here for enrollment instructions. Tap Get and Install to download the app. Search for the Duo Mobile app wherever you go to download apps (App Store, Google Play, etc.). Our support resources will help you implement Duo, navigate new features, and everything in between. Common questions/issues. To begin enrollment, click the Enroll button below. ("Generate Duo Mobile passcode" requires NO wifi or mobile … In the Duo Mobile app on your smart phone or tablet, tap on University of Vermont to view a six-digit passcode. You should see a confirmation message displayed (you’ll […] If enabled by your administrator, you can add a new authentication device or manage your existing devices in the future via the Duo Prompt. Some apps, including UC Davis Canvas and DavisMail, won't require Duo for now. Go to the Georgetown Duo enrollment page (new window). After the app is installed, go back to your text messages and open the second text that reads, "To activate the app, tap and open this link with Duo Mobile." Duo is a user-centric access security platform that provides two-factor authentication, endpoint security, remote access solutions and more to protect sensitive data … The sent message will have a non-editable header added, informing the user it's an automated message sent by Duo and to contact their organization's Duo admins or IT support group with any questions. “Duo’s solution was really easy to deploy and is simple to manage.”, Mark Schooley, Senior Director, IT Operations & Engineering, Box. Step 6: Activating the app links it to your account so you can use it for authentication. A Duo username should match the user's primary authentication username. Install Duo Mobile Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Hear directly from our customers how Duo improves their security and their business. Why do I not have the option to activate Duo Mobile or provide a device type when adding a device in the Self-Service Portal? Performed by you. A smartphone is preferred for best experience, but a standard mobile phone can be e nrolled. Have questions about our plans? A partially-enrolled user is one who exists in Duo with a username but has no two-factor authentication methods. You can use Device Options to give your phone a more descriptive name, or you can click Add another device to start the enrollment process again and add a second phone or another authenticator. If the Duo user has an email address set then that address will be automatically present in the Email Address field. Use of University authentication systems are in accordance with the University’s Acceptable Use Policy and Duo’s Terms and Conditions. This process will only take the user a few minutes. From your computer, select the button below to open the Duo Support Desk in a new tab. Scan the QR Code to Activate Duo Mobile. Duo Beyond and Duo Access Plan Users: Global Policy settings affect access to the enrollment portal used by bulk self-enrollment. Username normalization preferences are set on the properties page for each application. For further assistance, contact Support. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets. When you choose Email then the Duo users with email addresses who are not activated and who have a smartphone device attached are shown. Compare Editions The Duo Mobile can be installed from either an Apple of Android Phone. Multi-Factor Authentication (MFA) Documentation: Enrollment Guide (Page 4 of 7) 6. Reactivate Duo Mobile on an existing phone number (convenient for upgrades). Two-factor authentication adds a second layer of security to your logins. a. and follow the instructions. We recommend you update your device to the latest version before starting enrollment. Click Start setup to begin enrolling your device. KB FAQ: A Duo … They can't be used to access devices or applications using Duo two-factor authentication. Follow all directions for downloading and installing the Duo Mobile app to … After selecting the desired users, you can customize the message they will receive. Select Start Setup. For example, if you configure the User Location policy setting to deny access to a country, then the policy will also block any of your users who attempt to enroll in Duo from that country via a bulk enrollment link. Step 2a: After you've logged in to the Duo Support Desk, click the Start Setup button to begin the enrollment process. 2. Then on the next page click the Generate Duo Mobile Activation Code button. Open Duo Mobile on your phone and press the "+" button. Duo prompts you to enroll the first time you log into into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. Select Mobile … See All Support As part of NewYork-Presbyterian’s ongoing efforts to maintain secure information systems and protect them from cybercrime, we have added an important, remote-access security feature referred to as Two-Factor Authentication.This is an extra layer of security designed to prevent others from accessing or using your account, even if they know your password. Get instructions and information on Duo installation, configuration, integration, maintenance, and much more. If your organization uses email filtering, be sure to allow the sender no-reply@duosecurity.com. Select your country from the drop-down list and type your phone number. By default, activation codes will expire after 24 hours. You need Duo. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. 1. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Duo Mobile smartphone app, and so on. 2-Factor Authentication Enrollment Guide: Mobile Phone . If you know the device is a smartphone but aren't sure exactly what the platform is, choose "Generic Smartphone" and the actual platform will be set when the user completes Duo Mobile activation. Unenrolled users will now be prompted to enroll the next time they attempt to log in with their existing username and password. You have the option of sending the activation links to users by either SMS or email. To begin enrollment, click the Enroll button below. Click Or, have an activation link emailed to you instead. Duo usernames are not case-sensitive and are normalized to lowercase. Launch the App Store and search for Duo Mobile. Want access security that’s both effective and easy to use? With our free 30-day trial you can see for yourself how easy it is to get started with Duo's trusted access. Verify the identities of all users with MFA. Log in to your account to reactivate your smartphone and begin using the Duo Mobile app. After installing our app return to the enrollment window and click I have Duo Mobile installed. Explore Our Solutions The automatic enrollment features are Directory Sync and Import Users. - Please Login above using your NVIDIA domain credentials to get started using the self-service portal. On your smartphone, go to the App Store and download the Duo Mobile app by Duo Security. 2. Using your mobile phone's Duo Mobile application, scan the QR Code displayed on your screen on the enrollment website. Click the Add Phone button. Admins can add individual users and phones from the Duo Admin Panel. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. See All Resources Also, users imported this way can be managed from the Duo Admin Panel right away. Follow the platform specific instructions for your device: The "Continue" button is clickable after you scan the barcode successfully. Since many large organizations already rely on an on-premises Active Directory (AD) server or OpenLDAP Directory, or a cloud-hosted Azure AD directory to manage their users, Duo offers tools to import users and groups from those identity stores into Duo, with the option of automatically sending an enrollment email to every user imported without an attached phone who has a valid email address. 1. What would you like to do? Duo prompts you to enroll when you log into a protected VPN, server, or web application. Block or grant access based on users' role, location, and more. Get in touch with us. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection). Step 1. DUO enrollment is a required process to begin using DUO protected services. FAQs. Enrolling may include the optional step of activating the user for Duo Mobile, which allows your users to generate passcodes from the Duo Mobile app or use one-tap authentication with Duo Push. You will be … Step Two: Choose Your Authentication Device Type, receiving SMS passcodes or approving logins via phone call. To enable Duo on your UBITName account, begin by enrolling a device. To resolve this: Sync the Windows client's time to an external NTP server. On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. On your mobile device, download and install the free Duo Mobile app from your device’s app store. Self-enrollment only takes two minutes and each user will only need to do it once. Choose your device's operating system and click Continue. 4.1. “We feel that Duo really listens to the customers and delivers the product we need!”, Tuukka Vainiomäki - Senior Specialist of IT Security. This link is only available when you set the phone type to "Mobile" and selected something other than "Unknown" as the platform. Duo Security Two Factor Authentication Duo is the two factor authentication solution for Penn State Health and College of Medicine. Enrollment … Click the Duo Account Management button. Browse All Docs 3. d. For a step by step guide to enroll in Duo and install the Duo Mobile App, see Guide - Duo Security - Self Enrollment - VPN Users. The Duo app for iOS can be found here and the app for Android devices can be found here. Self Enroll in DUO and Add a Mobile Device On a computer, go to the Appstate Duo Self Enrollment page to start the self enrollment process. The instructions below show how to enroll a smartphone with the Duo Mobile app —the recommended method. If the device you're activating is a phone (with a phone number), you'll see two text messages that you can send. Go to the Two Factor Sign In Page and follow the procedures. Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use Duo Mobile. Ensure all devices meet security standards. b. Enrolled users who have activated Duo Mobile can authenticate into Duo-protected applications using Duo Push notifications and generate passcodes with that device. You can easily send Duo Mobile activation texts or emails to users created via automatic and manual enrollment methods from the Duo Admin Panel. The enrollment link expires after thirty days. Users appear listed in the "Users" section of the Duo Admin Panel as soon as the enrollment link is sent. Type in the username. 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