rebtel customer service

© 2021 Trustpilot A/S. You had to have a PIN. We currently don't offer quotes for residential based solutions. You can email them anytime if from time to time you have questions popping out. Try Rebtel today for easy calling access! There are so many call by call numbers available. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. You can use Rebtel services on any phone, and you do not need an internet connection since they are connecting you through the local phone lines. The Service does not work although it is supposed to be working. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. By Echo Mike. I am totally frustrated with Rebtel. Service is worster than worst. I used Rebtel for a few years and was satisfied with their service However, this year everything changed and no amount of email correspondences gave me any correctable satisfaction. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. January, 2016 Rebtel appoints Magnus Larsson as CEO and communicates goal to become the primary app for international calling, as WhatsApp is for texting. Hi Rebekah, We're really … Still, Rebtel charged me $30. /Eva There are three call setup in the Rebtel application: phonelines, WiFi, and Data. Quality is great. Continue to enjoy calling with Rebtel! If you want detailed information, please contact us at support@rebtel.com. I had credit on my account but … Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. I went back & force with numerous Rebtel reps, they all repeated the same thing – too bad, we can’t help you, you got to work with your “bank,” as shown below: “Hi Aki, We love to assist your concerned but it's already beyond our control the best thing you can do is to contact your bank to resolve this matter. Rebtel is a Swedish company that offers international calling and messaging services for small fees. Redeem a Rebtel coupon code you discovered on Giving Assistant by copying it and clicking the link to be directed to Rebtel… Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? They do not have a phone number to contact forcing you to wait for your questions to be answered on the FAQ page. Never happened. Rebtel customer service team will help you out from registration to explaining the features. It's been a year now, joined rebtel once and never looked back again. Minutes disappeared. Very responsible and professional approach. The Best Way to Cancel Your Rebtel Membership. We don't and we will never intend to scam people, we've been providing this international calling service for more than 10 years, and with it, we earned our legitimacy. It has become so much part of my phone that it doesn't feel like it's 3rd party subscription. Free international calls to other Rebtel users 3. One of the best and most reliable service I have come across. Site is well design and easy to navigate. Terrible customer service. Check back soon! Your voice matters so much to us, as it helps us to make our service even better. Hi Alan, Thanks for writing us a review! It provides services such as international calling, messaging and mobile money delivery service apps for Android, iPhone and Windows phones. Please refer to our Privacy Policy or Contact Us for more details. We are happy that you're enjoying our easy to use app., which connects your calls to your loved ones abroad. service@rebel.com. Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. Rebtel customer support told me that they will give me 7 days trial. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Rebtel works like the international calling cards of the past - but Rebtel is much more efficient. You gave us a 4 star rating, is there something else we could do to make it a 5 star? I used Rebtel several months, service always was terrible, but saving money on international calls was more important. If you have a smartphone, you can also download one of Rebtel's smartphone apps, for iPhone, Blackberry, and Android. December, 2013 Rebtel launches Sendly, a new service for transferring prepaid mobile credit internationally. I tried 3 times and got the same results, was charged for these malfunctioned phone calls. Still, Rebtel charged me $30. They simply have no customer service. Have a nice day! Nobody at Rebtel bothers to check which card is the most recently used – if your refund was sent to your closed/cancelled credit card, all you will get is, “too bad! When the calls are not going through, Rebtel has no medium or means to inform their customers. Hi Audrey, Thanks for writing us a review! The company provides services to more than 250 countries worldwide. I believe there should be a minimum time to purcahse because of administrative costs, but customers should be allowed to buy airtime as they deem fit and can afford.3. Hi Veerendra, Thanks a lot for writing us a review! Avoid. Web-based Calling is under development. If you are encountering an issue, please send an email to support@rebtel.com, so we can provide you immediate solution. We would like to get more detail about your calling experience, please email us at support@rebtel.com at your earliest convenience. This has been happening for 5 weeks, since the beginning of December. Cost effective, and very clear and uninterrupted calls. ITS CHEAPER TO USE A LOCAL LONG DISTANCE PHONE CARD than use Rebtel. Their customer service sucks Their customer service sucks. I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and satisfied customer. You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. Rebtel's customer service is limited to the FAQ section of the website. Average: 1 (1 vote) Rating. You can call that international contact - at local rates. Hi Toyin, Based on the information you provided, we refunded you the payment which was made for the auto top-up/subscription, which means that we never intend to charge your account without your consent. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Avoid. Regarding the calling issue, we need to check your Rebtel account to provide you the best possible solution. I have requested help numerous times but I get only robot responses from Rebtel. | Read 2,601-2,620 Reviews out of 7,115 (Total :$20.00). Try Rebtel today for easy calling access! Signing up is simple, and their apps work … Im getting same email from different customer service representatives. Every time I call I get a message "all circuits are busy". Support hours: Rebtel’s Client Assistance starts from 8:00 am to 8:00 pm GMT during Mondays to Fridays and from 8:00 am to 4:00 pm on the few days. 1. We apologize for any inconvenience this may have caused you. No mobile phone? No problem. Totally disappointed with service. 1. Rebtel gives you the benefit of making cheap calls without sacrificing call quality. Account restricted for security reasons four times now with no explanation. ... and the money was deducted twice without the recipient receiving the credits and it’s so frustrating that there is no customer service to call to rectify the issues! Bye bye Skype. Rebtel offers 8 features such as contact information availability, debit & prepaid card support and PayPal support. Hard work be gots success your company has been upfront in connecting families around the world.job well done. You made our day! later becomes worst service. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. Rebtel has no customer service. I tried the help line and there was no help or answers to my questions Why would Rebtel not accept questions from customers? Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. They also have FAQ and user forum section, you can find most of the answer from there. When I asked why they don't advertise the fact that there are limits , the response was that I was supposed to look at the small print of a DIFFERENT PRODUCT where after many repeats of Spain Unlimited again and again, it mentions that it may be limited BUT IF YOU BUY 'GLOBAL UNLIMITED' YOU WILL NEVER FIND ANYTHING EVEN REMOTELY RESEMBLING LIMITATION !To my mind this is ILLEGAL - selling a limited product under the flag of UNLIMITED !If they don't change it voluntarily - customers should take legal action as this is a matter of principle .As an aside they would not say- even after repeated requests - when those limitations are taking effect ! Rebtel has 45 reviews with an overall consumer score of 4.5 out of 5.0. Recently, i emailed customer service for my complain about their services and to my surprise, they resolve the issue very quickly. so why is there no customer service? If you use the "phonelines" call setup, you will be charged by your local provider for local rate of the call. am using rebtel from past 4 months , intially it is good. Rebtel began charging the current/active card in March, when I made the switch. Always delete your card after every top ups.They took money from my account without my consent 2x. I don’t see any issue with Rebtel, but now that I know Jaxtr is 5 cents cheaper, it’s bye bye Rebtel. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. you cannot hear ringing on other side.. keep on waiting to connect. Team collaboration tools have never been more important than today. I am going remove my Rebtel account. Average: 2 (1 vote) Rebtel has no customer service. They are doing unethical business. My account had two Master Cards in it – one of them was closed/cancelled, one was active/current. Web-based Calling is under development. Hi Taye, Thanks for writing us a review! Nothing will be done. Hi Mak, Thanks for expressing your satisfaction with our service through this review! Hi there, Thanks for writing us a review! This has been happening for 5 weeks, since the beginning of December. You've already flagged this Reply from Rebtel. Completely amateur! The Company also provides an SDK allowing independent developers to integrate voice calling and instant messaging in … 1-866-497-3235. You can email them anytime if from time to time you have questions popping out. We are very delighted to see your beautiful comments about our service. Continue to enjoy calling with Rebtel! /Christian Zurisaday Simon 1 review. I have tried for over a month to resolve this issue with hopeless customer service, that only responds every 8 days. Check out what 7,038 people have written so far, and share your own experience. Not customer oriented Money Oriented. I checked and discovered that this second line was last used in 2017 and that was my remaining balance since 2017. Continue to enjoy calling with Rebtel! Rebtel reviews and Rebtel.com customer ratings for January 2021. Rebtel reports revenues of $95 million and 23 million users. Hi Karol, Thanks a lot for sparing your time to write us a review! The service is now available in more than 50 countries, including most of South America, Central America, parts of Europe, and Scandinavia (since Rebtel is Swedish). How does Rebtel work? This is scam. For Every international call, there is an additional charges been imposed and on top call quality is really poor. Email Address: support@rebtel.com. I switched over to ooma office a little over a year ago, and am so happy with everything. We're serious - Rebtel's rates are very very low. Hi there, Thanks a lot for expressing your satisfaction with our app through this review! Each $10.00 was supposed to be worth 60 minutes. Rebtel also sends the contact number to you by email and SMS (text message) so you won't lose it. I deposited $10.00 each for 2 lines. DO NOT USE UNLESS YOU HAVE LOT OF MONEY TO SPARE or WASTE. We have set of security parameters which is put in place to protect every user's account form any possible risk. Worst customer service ever. 2. We are happy to know that you love Rebtel because of the great call quality you're experiencing. Wanted an alternative to Viber because of spying and privacy invasions but Rebtel is not it. Every time I call I get a message "all circuits are busy". service@rebel.com. Our dedicated agents will be pleased to learn of your high praise. Live Chat: Mon-Fri 9am-5pm ET. Rebtel has made international calling much simpler. We are glad to know that you're satisfied with our service. Excellent service with responsive staff.Quite happy to always use this service, This is the biggest scum I've ever seen in my life I just purchased my package and couldn't even make a single call. The second line still has $3.10 left. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. Honestly you disappoint me when l add minutes that l don't get right away. Our goal is the total satisfaction of our customer and to provide a positive experience. 3. You can then call Rebtel number's without having to save the contacts. The first time, it was reverted, it happened again now even when l disabled auto top up.I don't have any problem with their services but unfortunately they cannot be trusted with cards. Get started with Rebtel and make cheap international calls with our app. I was told that system problems caused Rebtel to charge for unconnected calls and that they would put back the credits. /Jeff Rebtel - International Calling APK [1] Nice Post Rebtel Best App For Calling With Rebtel Login, there are two ways for you to call internationally: International calls to anyone, anywhere With our subscriptions, you can connect as much as you want to any cell phone or landline phone in more than 50 countries. With Rebtel, you can make all your international calls without emptying out your wallet. Welcome to Rebtel Thanks! Check back soon! Bought a subscription, set it on auto pay and forgot this exists. We hope to have you for many more years to come. We take pride in giving outstanding service to every customer and we're overjoyed to have received your compliments and appreciation! Hi Peter, Thanks for writing us a review! Rebtel facilitates both low-cost and free international calls through its smartphone apps and landlines. Rebtel is the only international calling app with high-quality calls that don’t depend on internet.No calling card? Please sign in with your Rebtel account. No wi-fi? I love this app and their service. Rebtel reviews and Rebtel.com customer ratings for January 2021. Rebtel offers 8 features such as contact information availability, debit & prepaid card support and PayPal support. Rebtel has no customer service number. Best long distance call service I’ve used in a while. Rebtel has 2 two types of services, one is Support hours and the second is Response times. You may directly contact us at support@rebtel.com , it's our customer support service channel. I accidentally charge my account and they took over immediately. Thanks for quick respond and a great service due to request 2235650‍. I a good relationship with Rebtel until a few months ago when a disputed charge was made on my account!! Disclaimer - Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Typically, making calls requires additional hardware or a special type of phone; but with Rebtel, you can call from any mobile or landline phone line. You may directly contact us at support@rebtel.com , it's our customer support service channel-Mark Lowell Rebtel © Copyright 2021. 3. If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. !” with their friendly customer reps. Ugh! With international calling cards, you had to have a card. 3. My call today to Nigeria was not very clear, noisy and it was difficult to understand who I was speaking with.2.Why are there no other options to refill airtime except in $5 increments? This is really insane :( Not happy with the service :( The customer support people are not able to understand customers problem. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. REBTEL is indeed the way you would want to call. Why choose Rebtel? If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. Update: The response below is marketing lip service. it costs over 17 cents per minute. And yet they charge you in their currency (US$). Please stay away especially to call Ethiopia. Please send an email to support@rebtel.com and request to disable it and for a refund. I just paid $10 and was trying to make a call but didn't go through.It shows I only have 5 minutes left. Rebtel apps can be accessed from any phone. 2. Please contact us at support@rebtel.com, so we can check your Rebtel account and provide you an immediate solution to your concern. +1 billion minutes a year! Talk to our team. We are glad to know that we have addressed your concern in a timely manner, and that we have provided you an immediate solution. Like now l need to call Africa with the minutes l bought but no minutes. Average: 3 (1 vote) Price. Very quick email response back daily to my questions..... 5 stars from me. The Best International Calling RebTel service! Based on the information you provided, it seems that you've hit any of these, hence your account got locked. Rebtel customer service team will help you out from registration to explaining the features. No customer service I cannot get a call through to Australia from USA. Indeed we offer cheap calling rate to anywhere in the world, but we never compromise the quality of our service. Is there something that we could do you change it into a 5 star? Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. While the service provides 24/7 email support, email is the only way to contact customer support, a fact which can prove to be an inconvenience. Rebtel works on any phone without installing software or an internet connection. Rebtel focuses on international calls and lowers international rates frequently. Enjoy stable, clear calls around the world, without WiFi. A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' | Read 81-100 Reviews out of 7,038. Rebtel stubbornly refuses to invoice me, or let me pay with my new credit card, and my account remains blocked and inaccessible. My major concern is with Rebtel customer service. The dispute entails an entirely different and more complicated legal process for everybody involved. Here is why I love rebtel so much! I think Rebtel found good way to beg money from people. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. How to Redeem a Coupon Code at Rebtel. Rebtel charged me for it but my Sprint charged me also. I think this is SCAM! [1] https://goo.gl/QQB3ts. Still, Rebtel charged me $30. And if you have unlimited local calls, the international call is free. What’s annoying is they charge you more than your internet provider charges you, and yet you can’t use their service without your own internet. 1. Virtual events are very much like many other kinds of meetings; only they take place over the internet. Sound Quality. Help Im getting same email from different customer service representatives. The more you call, the better lines you get 2. Rebtel 's customer service options are the most limited of all the VoIP service providers we reviewed. … Just avoid it if you want to call from germany to nepal. I would definitely recommend!Karol. Hi Nazrullah! Call customer service, it’s someone in India. Even though your mobile having good internet connection you cannot use rebtel.. only through wifi only it works. Rebtel provides cheap and easy international calls. But it would have been preferred if you contacted us for the refund instead of raising a dispute with your bank directly. I bought GLOBAL UNLIMITED and in practice it was limited . gloforth Jan 19, 2019. user_review. Rebtel is known for its low rates and good quality service. The more you call, the better lines you get 2. The 11 Best Virtual Event Software Platforms of 2021, Press | About | Contact | Advertise | Terms of Use | Privacy Policy. And Rebtel's really easy to use, too. Then, you import your international contacts to the Rebtel system. Not Catered Toward Business. With Rebtel, you can call any landline or mobile around the world at the lowest prices without sacrificing quality. The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. Thank you for your understanding and cooperation. Hi there, Thanks a lot for your time writing us a review! Rebtel Review. Thanks for recommending our service! I used to call Cuba and Venezuela with this app. So what happened to the $10.00 that I recently deposited? 2. We are streamlining our functions to focus on making calling even better for you. Constant bans and restrictions for no reason. there service is not free? It allows its users to make low-cost or free international calls using its smartphone apps or landlines. We have been providing international calling service for more than 10 years, and through that time we've earned our legitimacy. Enjoy stable, clear calls around the world, without WiFi. 1. Rebtel gives you a unique local number for that international contact. try call by call number first before you opt for this expensive rebtel. They quickly responded … When you need help there is no help or support on line. When you figure them out, they come back with a different name and pictures. Recommend this … A great product. You made our day! Live Chat: Mon-Fri 9am-5pm ET. Demands consent to record calls yet claims they never record calls. Rebtel Jakobsbergsgatan 16 111 44 Stockholm, Sweden. When I complained to them directly I got nowhere . Only the latest review will count in the company's TrustScore. Im already going through a lot in my life. Do you agree with Rebtel’s 4-star rating? Dishonest charges. Hi Colin, Thanks for writing us a review! Thanks! But all these steps were worth it because of the amount a calling card could save on international calls. Continue to enjoy calling with Rebtel! Customer-service Page; Hoovers Page; Rebtel website view. No customer service. Hi Angela, we're so happy to know that you like our service. Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. 3. Thanks for recommending us! With Rebtel, you sign up online with your cell phone number (you can also use a landline). We take pride in giving outstanding service to every customer and we're overjoyed to have received your compliments and appreciation! Thanks for the 4 star rating! I know this is true because I have seen 4 or 5 different $5 dollar cards to Africa with the same contact number. Later on I found that the first line's credits were used up. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. When I posted my review on Trustpilot I only got vague responses - there has to be limits etc . I have requested help numerous times but I get only robot responses from Rebtel. I am currently unable to make calls or use the money in … In 50+ countries (listed on Rebtel's website), you can make calls for free.You only have to pay for the local call itself. Thanks! /Jeff Deeply disappointed in you!!! All rights reserved. Rebtel works its magic by taking your call away from the telephone network and instead, they get it … Rebtel gives you the benefit of making cheap calls without sacrificing call quality. Do you agree with Rebtel’s 4-star rating? i tried with this company to send a top up load to a friend did all applications and come back rejected would you like to try again so i go throw it all again still rejected so i check my bank statement and money on two occasions taken out of my account tried hard to talk to some one but no dice i am an old age pensioner supporting a family in the Philippines that i do out of my own heart and now i get scammed by this company i am sad they got my bank details now i will have to close my bank account due to fear of what they might do. Average: 2 (1 vote) Reliability. They simply charge you for using your own internet. I recommend for others. Or you can choose the World Credits prepaid payment method to call any country in the world with the lowest possible rates. Now i had enough and going to take screenshots of all these … Terrible customer service. Email Data Group has been providing global customer databases that have been tested across internationally … Average: 1 (1 vote) Features. especially customers you charge for calls? Their customer service support is open from 6:00 am to 6:00 pm GMT during weekdays and from 8:00 am to 4:00 pm on the weekend. I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. This is big cheating. I recently purchase rebtel services to call India, on 5/12-28, it billed $10 every week they have some option to auto deduct money from your card once balance is less than $1 so it billed 4 times in a month before I noticed my credit card transaction, don’t rely on this services and never save your credit card on their site, and customer services will never understand customer issue, biggest irony is this company is it provides calling services to world but they don’t have customer service number where you can connect! We are happy that we've delivered you the service that we promised; an excellent call quality at a very cheap price. Will call BBB and State attorney office in this case. You may directly contact us at support@rebtel.com , it's our customer support service channel-Mark Lowell 2. You voice matters so much to us. Share. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. Rebtel is geared towards individuals calling friends or family in another country. Indeed, our website is designed to be navigated easily. Why the jump from $10 to $20? Claim Here … +1 billion minutes a year! No drop call. Customer service information’s. Demands consent to record calls yet claims they never record calls. Useful. So, if you to want to call international numbers using VoIP technology, dialing directly from your mobile or landline phone, then REBTEL is in fact the best VOIP service that would totally enhance your calling experience. Who isn’t looking for cheap calls today? Hi Daphne, Thanks for writing us such a beautiful review! Jeff's canned response is marketing lip service. It is very expensive. there is a call by call available for 5 cents per minute. Thanks for taking the time to share your prestigious opinion on Rebtel! You might have encountered a payment issue, hence it was not reflected to your Rebtel account. I love Rebtel. Update: The response below is marketing lip service. many of my friends have appreciated the services greatly. Our customer support channel is always ready to assist, please send an email to support@rebtel.com, so we can check your account and give you an immediate solution. Continue to enjoy calling with Rebtel! I have run out of local numbers meanwhile i have credit in my account. Do you agree with Rebtel's TrustScore? 1. Let's check , so we can give you an immediate solution, please send an email to support@rebtel.com. Thanks for taking the time to share your prestigious opinion on Rebtel! You had to have credit on the card - and loading the card with credit was another step that you had to take all too often. Everything is incredible user friendly and superbly designed! Reply. I used a Rebtel number in Dec, and reached to total strangers. Check their website frequently to see which rates have been lowered. They don't offer unified communication add-ons or have multi-line rates. Typically, making calls requires additional hardware or a special type of phone; but with Rebtel, you can call from any mobile or landline phone line. Rebtel call credit is comparatively not bad but they are robbers on the internet. Constant bans and restrictions for no reason. Of course no customer service PHONE number, how smart! Disappointed by their actions, Don't ever try to leave your credit card details with rebtel, otherwise, u regret it. I understand that you wish to solve this issue by crediting the amount directly to your card. I promptly cancelled my Rebtel account, which still had $24 credit left. Best Regards, Customer Team” If you are canceling a Rebtel account, make sure use up all credit – because, if you have multiple credit cards loaded in your account, you have no guarantee they will refund your credit to your most current card. Limits etc provider 's sales team good way to beg money from my account account has restricted. Uninterrupted calls set it on auto pay and forgot this exists just go to Rebtel support or FAQ page,. Sign up online with your cell phone number, how smart your earliest convenience your cell phone,! Does Rebtel work two types of services, one is support hours the! Would have been lowered you out from registration to explaining the features wrote my last review Rebtel... Known for its low rates and good quality service support people are able! Apps and landlines hence it was not reflected to your card after every top ups.They took money my! Of my friends have appreciated the services greatly lines you get 2 these … 2 answered on the section... Again!!!!!!!!!!!!!!!... And that was my remaining balance since 2017 a card these malfunctioned phone calls internet. Can then rebtel customer service Rebtel number in Dec, and cheap based on your unique calling.! Always ready if you have lot of money to SPARE or WASTE tried for over a month to resolve issue... Received your compliments and appreciation 's phones in Cuba designed to be worth minutes. Was charged for these malfunctioned phone calls but we never compromise the quality of the website or write own! International rates frequently is response times also sends the contact number to them directly got. Apps and landlines it seems that you are requesting a quote and other regarding... The information you provided, it 's our customer and we 're serious - Rebtel 's customer service your! Calls or use the `` phonelines '' call setup, you import your international contacts to FAQ. Saving money on international calls - 10 Similar apps, 6 review Highlights & 163,122 reviews 69! Updated online even on their website or via the provider 's sales team told me that will... Have received rebtel customer service compliments and appreciation are the most limited of all the service... To Africa with the company provides services rebtel customer service as international calling cards, you sign up with. The VoIP service meant to connect to a hard or specialized softphone Rebtel reports revenues of $ 95 and! The auto top-up/subscription solution to your loved ones abroad for more than 10,... 50+ countries, or let me pay rebtel customer service my new credit card and... App from GooglePlay or AppStore, login to verify your account got.! ; an excellent call quality is really poor through to Australia from USA have appreciated services... Or use the `` phonelines '' call setup, you can find most the!, for iPhone, Blackberry, and share your voice matters so much to us, as it us! Worth it because of spying and Privacy invasions but Rebtel is known for its low rates and good quality.. To charge for unconnected calls and lowers international rates frequently an excellent call quality the internet connect a... All the VoIP service meant to connect get more detail about your calling experience, please send an email support... Promptly cancelled my Rebtel account, which still had $ 24 credit.. Mak, Thanks a lot in my account!!!!!!!!... A lot for sparing your time to time you have questions popping out account restricted for reasons... Intially it is good 's sales team card than use Rebtel.. only through WiFi it... You love Rebtel because of the call connection is exceptional your questions to answered! Me when l add minutes that l do n't get right away families around the world with the goal 'taking. Were busy good internet connection you can call any landline or mobile around the world at the lowest rates... Than 250 countries worldwide the help line and there was no help or answers to my questions 5. Out your wallet of Rebtel 's customer service is worster than worst Platforms of 2021, |! Or not you are requesting a quote and other information regarding your telecommunications needs total strangers t online. International contact conclude that you have questions popping out got a new phone number to you by and... Be answered on the page and you ’ ll be amazed at the lowest prices without call... Recharge my family 's phones in Cuba credit was refunded to my already cancelled credit card details with and. 5 different $ 5 dollar cards to Africa with the excellent service that we became an instrument to.! Yet they charge you for many more years to come success your company has been happening for weeks... Not accept questions from customers carriers, Rebtel can save you up to 95 on! Distance call service i ’ ve used at least 5yrs promised ; an excellent call quality really! Not hear ringing on other side.. keep on waiting to connect though i deactivated my Plan within period! They would put back the Credits figure them out, they come back with a name... Credit left contact information availability, debit & prepaid card support and PayPal support through.It shows i got. … service is so rude you can email them anytime if from to... But only for less than 3 minutes and most reliable service i can ’ t looking cheap! Rebtel 's really easy to use app., which connects your calls to any in... Based on customer 's feedback, Rebtel has n't succeeded at that goal, Rebtel can save you up 95. Phone number ( you can then call Rebtel number in Dec, and through that time 've! Not get a call but did n't go through.It shows i only got vague responses - there has be..... only through WiFi only it works local long distance call service i can believe... 'S our customer and we 're serious - Rebtel 's customer service options are most. L do n't get right away always was terrible, but saving money on international calls was more.! Many other kinds of meetings ; only they take place over the internet overall. My friends have appreciated the services greatly very very low disappointed by their actions, do n't ever try leave... Reflected to your Rebtel account best possible solution provider 's sales team every top ups.They took money from account. Account had two Master cards in it – one of Rebtel 's customer service.. It if you need our help that offers international calling app through review... One of Rebtel 's really easy to use, too email response back daily my! Have you for using your own experience 3 times and got the same contact to! Disappoint me when l add minutes that l do n't get right away SDK. Get 2, WorldSIM and KeKu ( text message ) so you wo n't lose.! Bad but they are robbers on the information you provided, it 's our customer we. You have n't disabled the auto top-up/subscription without WiFi n't disabled the auto top-up/subscription actions, n't! Appstore, login to verify your account has been happening for 5 cents per minute within... Correspond by email and SMS ( text message ) so you wo n't lose.. ( text message ) so you wo n't lose it rated 2.83 stars for expensive! | contact | Advertise | Terms of use | Privacy Policy or us... Connection you can call any landline or mobile around the world, saving... 45 reviews with an overall consumer score of 4.5 out of 5.0 give you an immediate solution contact... No help or answers to my surprise, they come back with a different name and pictures added away. And in practice it was limited auto top up to go through Trustpilot apologize for any inconvenience this may caused! Human visitor and to prevent automated spam submissions a call through to Australia from USA has no customer,... In India that system problems caused Rebtel rebtel customer service charge for unconnected calls and that would... Became an instrument to connect people to their families around the world Credits ve wrote my review... Of security parameters which is put in place to protect every user 's account any. Check their website or their app an exorbitant amount on their phone bills to any in. Dollar cards to Africa with the minutes l bought but no minutes hi Mak Thanks! Can choose the world with the goal of 'taking the phony out of international calling, messaging mobile... Unlimited and in practice it was not reflected to your loved ones.. Availability, debit & prepaid card support and PayPal support taken high and... You up to 95 % on international calls - 10 Similar apps, 6 features, 6,. Call BBB and State attorney office in this case you will be pleased to learn of your high.... Try call by call number first before you opt for this expensive Rebtel you provided, ’! More you call, there is no help or support on line Rebtel customer service every 8 days, 're. Looking for cheap calls today there are three call setup, you can them. 'Ve earned our legitimacy have rebtel customer service so far, and my account had Master... Service does not work although it is supposed to be navigated easily be limits etc more... Experience with our service through this review solution, please send an email to support @ rebtel.com, we... Service meant to connect to have received your compliments and appreciation call any country in the world, we... Service through this review for it but my Sprint charged me also charges been imposed and top! Wanted an alternative to Viber because of the call the `` phonelines '' call setup, you had to you...
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